Connect with GlobalSIM Advisory
We are an online information service and advisory platform dedicated to helping you navigate the complexities of eSIMs for international travel. If you have questions, require guidance, or wish to share feedback, please use the contact methods below.
Email Us
For detailed inquiries, support, or general information.
[email protected]We aim to respond to all email inquiries within 2-3 business days.
Call Us
Speak with a representative during business hours.
+1 (212) 555-0478Available Monday - Friday, 9:00 AM - 5:00 PM EST.
Note: This is not an emergency service. For urgent connectivity issues, contact your mobile carrier directly.
Our Office
Our mailing address for correspondence.
350 Fifth Avenue, Suite 4100New York, NY 10118
USA
Please note, this is an administrative office, not a walk-in service center.
Send Us a Message
Use the form below for general inquiries, feedback, or to request more information about our eSIM advisory services. We look forward to assisting you.
Please note that submitting this form will open your default email client to send the message.
Complaints and Escalation Process
GlobalSIM Advisory strives to provide accurate and helpful information. If you have concerns about the advice or content provided, or if you feel your inquiry has not been adequately addressed through our standard contact channels, please follow our formal complaints process.
How to Submit a Complaint: Please send a detailed email to [email protected]. In your email, include:
- Your full name and contact information.
- A clear description of the issue or complaint.
- Any relevant dates, times, or previous correspondence.
- What resolution you are seeking.
Acknowledgement and Resolution: We will acknowledge receipt of your complaint within 1-2 business days. Our team will then investigate the matter thoroughly. We aim to provide a substantive response or resolution plan within 7-10 business days. Complex cases may require more time, and we will keep you informed of the progress.
Your feedback is important to us as it helps us improve our services. We are committed to addressing all concerns fairly and efficiently.
Explore More eSIM Topics
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eSIM Device Compatibility
Check if your phone supports eSIM technology before you travel.
Our Mission and Values
Learn about GlobalSIM Advisory's commitment to informed travel.
eSIM Installation Guides
Step-by-step instructions for activating your eSIM.
Service Policies
Review our guidelines and operational principles.
Traveler Experiences
Read feedback from fellow international travelers.